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Home / Shipping Policy

Shipping Policy

  1. General Information

    • This Shipping Policy applies to all products purchased through CFLT Limited, UK Company No' 15385088 - with the trading name "The Solo Mining Co", a UK based Bitcoin Mining Hardware store.
    • Our warehouse is located in South East England, where we maintain a comprehensive stock of Bitcoin mining hardware.

  2. UK Shipping

    • We offer free shipping to all locations within the UK on all orders over £20. Any order under £20 has a flat fee of £5.
    • Shipments are handled by Royal Mail Special Delivery or UPS, depending on availability and logistics.
    • We strive to dispatch orders on the same day. However, dispatch times may vary depending on courier cut-off times and order processing requirements.

  3. International Shipping

    • For customers outside the UK, we ship our products worldwide.
    • A flat shipping fee of £15 is applicable for international orders, regardless of location. This utilises country specific postal services.
    • International shipments are optionally handled by UPS / DHL / Fedex at a flat fee of £20.
    • Please note, international customers are responsible for any customs, duties, or taxes imposed by their respective countries.

  4. Dispatch and Delivery Times

    • Orders are typically dispatched the same day if placed before the courier's cut-off time. Orders placed after the cut-off time will be dispatched the next business day.
    • Delivery times within the UK are usually within 1-2 business days after dispatch.
    • International delivery times can vary depending on the destination country and customs processing.

  5. Tracking Your Order

    • Once your order is dispatched, you will receive a tracking number via email.
    • This number can be used to track the progress of your shipment on the courier’s website.

  6. Damaged or Lost Packages

    • In the rare event that your package is lost or arrives damaged, please contact us immediately.
    • We will work with the courier to resolve any shipping issues and ensure a satisfactory resolution.

  7. Changes to Your Order

    • If you need to make changes to your shipping address or order details, please contact us as soon as possible. We cannot guarantee changes can be made once the order is in the dispatch process.

  8. Customer Service

    • For any queries or concerns regarding shipping, please contact our customer service team. We are committed to providing a smooth and hassle-free shopping experience.

 

Note: The Solo Mining Co reserves the right to update or modify this Shipping Policy at any time without prior notice.

This Shipping Policy provides a comprehensive outline for customers of The Solo Mining Co, ensuring clarity and confidence in our delivery processes.